An Aim to Drive Instructor will:

Always conduct themselves in a professional manner, and, whilst also having the authority to refuse or end a lesson early, will abide by the law and not discriminate against any learner.

Not smoke or allow smoking in the training vehicle.

Have the highest standards of personal conduct during the lesson, including

Courteous and considerate service.

Avoiding physical contact except in an emergency.

Restricting mobile phone calls to emergencies and those for your benefit.

Always endeavour to be on time at the agreed meeting point, and be available for the full duration of the lesson booking subject to unforeseen circumstances beyond your Instructor’s control. Will contact you if he will be more than 10 minutes late from the agreed appointment time.

Endeavor to give you two working days (excluding Weekends & Bank Holidays) notice should a lesson need to be rescheduled subject to circumstances beyond your Instructor’s control.

Participate in regular quality improvement programmes to ensure a consistent standard of teaching.